Return Policy
We want you to love your michaelsdresses.com purchase. If you’re not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.
Eligibility
- Items must be unused, unworn, and in their original condition with tags attached.
- Final sale items, including clearance and promotional merchandise, cannot be returned or exchanged.
- Proof of purchase is required for all returns.
How to Return
- Visit michaelsdresses.com to initiate your return.
- Follow the instructions to generate a return label.
- Pack your item securely and attach the return label.
- Drop off the package at your nearest carrier location.
Refunds
- Refunds will be processed within 7–10 business days after we receive your return.
- Original shipping fees are non-refundable.
- Refunds will be issued to the original payment method.
Exchanges
For exchanges, please return the original item and place a new order on our website.
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.
International Returns
International customers are responsible for return shipping costs and any applicable customs fees.
For further assistance, please visit our Help Center.
