Return Policy

We want you to love your michaelsdresses.com purchase. If you’re not completely satisfied, you may return eligible items within 30 days of delivery for a refund or exchange.

Eligibility

  • Items must be unused, unworn, and in their original condition with tags attached.
  • Final sale items, including clearance and promotional merchandise, cannot be returned or exchanged.
  • Proof of purchase is required for all returns.

How to Return

  1. Visit michaelsdresses.com to initiate your return.
  2. Follow the instructions to generate a return label.
  3. Pack your item securely and attach the return label.
  4. Drop off the package at your nearest carrier location.

Refunds

  • Refunds will be processed within 7–10 business days after we receive your return.
  • Original shipping fees are non-refundable.
  • Refunds will be issued to the original payment method.

Exchanges
For exchanges, please return the original item and place a new order on our website.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery for assistance.

International Returns
International customers are responsible for return shipping costs and any applicable customs fees.

For further assistance, please visit our Help Center.